Privacy Policy – PKR Beta Online Betting Platform

1. Introduction

PKR Beta operates an online sports betting and casino entertainment platform accessible via pkrbeta.win and the PKR Beta mobile app. This Privacy Policy explains how PKR Beta collects, processes, stores and protects personal information provided by users who register accounts, make PKR deposits, place bets on cricket, PSL, football and other sports, or use the casino and live casino sections of the platform.

By registering a PKR Beta account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data in the manner described here. If you do not agree, please do not register or continue using the platform.

This Privacy Policy should be read alongside the PKR Beta Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement between you and PKR Beta.

2. Data We Collect

PKR Beta collects personal data in the following categories. The table below summarises what is collected and the primary reason for collection.

PKR Beta does not collect sensitive categories of personal data such as biometric data, health records, religious beliefs or political opinions. Where identity documents are requested for verification purposes, those documents are used only for the stated verification purpose and are not stored beyond the retention period described in section 8.

3. How We Use Your Data

3.1 Account Management

Your identity and contact data are used to create and maintain your PKR Beta account, to communicate with you about your account status, and to send security notifications such as login alerts and password reset instructions. Without this data, we cannot operate your account.

3.2 Payment Processing

Financial data is used solely to process your deposits via JazzCash, Easypaisa, Raast, bank transfer or card, and to return withdrawals to the correct payment method in PKR. Transaction records are maintained for fraud prevention and financial compliance purposes.

3.3 Platform Improvement

Anonymised and aggregated usage data is analysed to understand how players navigate the platform, which sports markets are most popular — cricket and PSL consistently lead — and where technical improvements are needed. This analysis does not identify you personally.

3.4 Responsible Gaming

PKR Beta uses usage data to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, our team may proactively contact you or apply account restrictions as a protective measure. This is done in your interest and is never used for marketing purposes.

3.5 Marketing Communications

If you have opted in to marketing communications during registration or in your account settings, PKR Beta may send you information about promotions, bonus offers and cricket or PSL-related betting opportunities. You can opt out of marketing communications at any time from within your account settings. Opting out does not affect essential account communications.

3.6 Fraud Prevention and Security

Technical data including IP addresses and device identifiers are used to detect suspicious login activity, identify duplicate account attempts and prevent financial fraud. This data is cross-referenced against our internal fraud detection systems on an ongoing basis.

4. Legal Basis for Processing

PKR Beta processes your personal data on the following legal grounds:

• Contractual necessity: Processing your identity, contact and financial data is necessary to fulfil the contract between you and PKR Beta — that is, to operate your account, accept deposits in PKR and settle bets.
• Legitimate interests: PKR Beta has a legitimate interest in detecting and preventing fraud, maintaining platform security, and monitoring for responsible gaming concerns. These interests do not override your privacy rights — they are balanced against them.
• Legal obligation: Certain data processing — including the retention of financial transaction records — is required to comply with applicable financial regulations and anti-money laundering obligations.
• Consent: Where processing is based on your consent — such as sending marketing communications — you may withdraw that consent at any time without affecting any other aspect of your account.

5. Payment Data and PKR Transactions

All financial transactions on PKR Beta are denominated in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast, bank transfer or a supported debit or credit card, the payment reference details provided are processed by our payment service partners. PKR Beta retains a transaction reference, the amount in PKR, the date and time, and the payment method type — but does not store full card numbers or mobile wallet PINs on its own servers.

Payment service partners who process your transactions are contractually bound to handle your financial data in accordance with applicable data protection standards. They are permitted to use your data only to process the specific transaction and for their own fraud prevention purposes — not for unrelated marketing or data sale.

Withdrawal requests are matched against the deposit method used on your account. This matching process is part of PKR Beta's fraud prevention obligation and protects both you and the platform from unauthorised fund movements.

6. Sharing Your Data

PKR Beta does not sell, rent or trade your personal data. Your information may be shared in the following limited circumstances only:

• Payment processors: Financial data is shared with payment service providers — including those facilitating JazzCash, Easypaisa and Raast transactions — strictly to process your deposits and withdrawals in PKR.
• Identity verification partners: Where age or identity verification is required, your identity documents may be shared with a third-party verification service. These partners are bound by strict data processing agreements and may not use your data for any purpose other than the verification request.
• Fraud prevention services: Technical and usage data may be shared with fraud detection partners to identify and prevent account abuse, duplicate accounts and financial fraud across the platform.
• Legal and regulatory authorities: PKR Beta may disclose personal data to relevant authorities where required to do so by a valid legal process, court order or applicable regulatory obligation. PKR Beta will not voluntarily disclose your data to authorities beyond what is legally required.
• Business transfers: In the event of a merger, acquisition or sale of PKR Beta's business assets, user data may be transferred to the acquiring entity. Users will be notified of any such transfer and the applicable privacy terms will continue to protect your data.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit the PKR Beta website. They allow the platform to recognise your device, maintain your session after login, remember your preferences and collect anonymised usage statistics to improve the platform.

7.2 Types of Cookies Used

• Essential cookies: Required for core platform functions such as keeping you logged in to your PKR Beta account during a session. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings, preferred sports markets and notification settings. These improve your experience but are not strictly essential.
• Analytics cookies: Collect anonymised data about which pages are visited most frequently, how long users spend on cricket betting markets versus casino, and where users encounter errors. This data is used in aggregate and does not identify you personally.
• Security cookies: Help detect suspicious activity such as login attempts from unfamiliar devices or locations, and support multi-session fraud detection.

7.3 Managing Cookies

You can manage cookie preferences through your browser settings. Blocking all cookies will prevent essential platform functions from working correctly — including the ability to stay logged in to your PKR Beta account. Disabling only non-essential cookies will not affect your ability to deposit, bet or withdraw in PKR.

8. Data Retention

PKR Beta retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods vary by data category:

• Account and identity data: Retained for the duration of your account and for five years after permanent account closure, to meet financial record-keeping and anti-money laundering obligations.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years to satisfy financial compliance requirements.
• Identity verification documents: Retained only for as long as necessary to complete the verification process and for any subsequent period required by applicable regulations.
• Usage and technical data: Retained in identifiable form for up to 24 months, after which it is anonymised and may be retained indefinitely for statistical analysis.
• Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as evidence of the original consent.
• Support communications: Retained for three years from the date of the last communication in a thread, to allow resolution of any related disputes.

When data is no longer required for any of the above purposes, PKR Beta deletes or anonymises it securely. You may request early deletion of your data as described in section 10 — subject to legal retention obligations that may prevent full deletion in certain cases.

9. Security Measures

PKR Beta implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• TLS encryption for all data transmitted between your device and PKR Beta servers
• Encryption of sensitive data fields at rest within PKR Beta's databases
• Access controls that restrict internal staff access to personal data on a strict need-to-know basis
• Regular security assessments and penetration testing of the platform infrastructure
• Automated monitoring for unusual login patterns, large or unusual PKR withdrawal requests, and other indicators of account compromise
• Two-factor authentication options available to all registered users for additional account security

While PKR Beta takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have an important role to play — use a strong, unique password for your PKR Beta account, do not share your login credentials, and contact support immediately if you suspect your account has been compromised.

10. Your Privacy Rights

As a PKR Beta account holder you have the following rights in relation to your personal data. To exercise any of these rights, contact the PKR Beta support team through your account.

• Right to access: You may request a copy of the personal data PKR Beta holds about you. We will provide this in a clear, structured format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. For account-critical data such as your name or date of birth, we may ask for supporting documentation before making changes.
• Right to erasure: You may request deletion of your personal data. We will honour this request where there is no legal or operational obligation requiring us to retain the data. Transaction records, for example, are subject to minimum retention periods that prevent immediate deletion.
• Right to restrict processing: You may ask PKR Beta to suspend active processing of your data while a rectification or erasure request is under review.
• Right to data portability: You may request a copy of data you have provided to PKR Beta in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on consent — such as marketing communications — you may withdraw that consent at any time without affecting any other aspect of your account or the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of PKR Beta's legitimate interests. We will review such objections and cease the processing unless we can demonstrate a compelling legitimate ground that overrides your objection.

11. Minors and Age Verification

PKR Beta is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the PKR Beta account registration process and we may request additional documentation to confirm age where there is any doubt.

If PKR Beta discovers that an account has been registered by someone under 18, the account will be immediately closed, all bets placed will be voided and any deposits will be refunded net of any withdrawals already made. Personal data associated with a minor's account will be deleted as soon as practically possible following account closure.

If you believe a minor has registered a PKR Beta account, please contact our support team immediately with the relevant account details so that we can investigate and act promptly.

12. Changes to This Privacy Policy

PKR Beta may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable data protection standards, or the introduction of new features. When changes are material — meaning they significantly affect how your data is used or your rights over it — we will notify you by email or by a prominent notice on the platform before the updated policy takes effect.

Minor clarifications or updates that do not materially affect your rights may be published without individual notification. The effective date at the top of this page will always reflect when the policy was last reviewed. We encourage you to check this page periodically so you are always aware of the current position.

Continued use of PKR Beta after a policy update has been notified constitutes acceptance of the revised Privacy Policy. If you do not agree with a material change, you should stop using the platform and contact support to discuss your account options.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise any of the rights described in section 10, or have a concern about how your personal data is being handled, please contact the PKR Beta support team. Support is available through the live chat function inside your account or by email. We aim to acknowledge all privacy-related queries promptly and to provide a substantive response within a reasonable timeframe.

[email protected]

For concerns about your responsible gaming settings or to request self-exclusion, visit the Responsible Gaming page or contact support directly. Privacy-related requests and responsible gaming requests are both handled by the same support team and will be treated with the same level of urgency and care.